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FAQ
Shipping and Delivery
We typically process and ship orders within 1-3 business days.
We offer standard shipping for both domestic and international orders.
It depends on where you are. Due to high demand, please allow 2-4 business days to process orders. Domestic orders take on average 7-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, we will email you the tracking number once your order has been shipped.
You can easily track your order by clicking on the "Track My Order" button on our website and entering your order details.
Payment
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal.
Yes, we take the security of your payment information seriously. All transactions are encrypted and processed through secure payment gateways.
Returns and Exchanges
We offer a 15-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 15 days for a refund or exchange.
Please contact our customer service team to initiate a return. They will provide you with instructions and assist you throughout the process.
For hygiene reasons, we cannot accept returns on intimate apparel, such as underwear and bodysuits, unless they are defective or damaged.
If the return is due to an error on our part or a defective/damaged item, we will cover the return shipping costs. Otherwise, the customer is responsible for the return shipping fees.
Product Information
We provide sizing charts for each product to help you choose the right size. Please refer to the specific product page for accurate sizing information.
Care instructions can be found on the product labels or product descriptions. We recommend following the provided care instructions to ensure the longevity of the products.